Lexcel is the Law Society’s international practice management standard. Accreditation certifies that certain standards have been met following independent assessment.
The key phrases to pick out are ‘certain standards’ & ‘independent assessment’.
‘Certain standards’ actually downplays the widespread effect that Lexcel has over a law firm. Everything from IT to client contact, HR to Marketing, is checked and approved in line with the latest Law Society guidelines (currently Version 5).
‘Independent Assessment’ actually involves an independent assessor visiting our office on annual basis to check not only are we saying the correct things, but also to check individual files & evidence of our implemented standards.
Therefore, I think it’s fair to justify the Law Society’s statement that ‘the Lexcel practice management standard is only awarded to Solicitors who meet the highest management and customer care standards.’
Lexcel covers all our work types such as Residential Conveyancing & Lasting Powers of Attorney (LPAs), & ensures we offer excellent client service, with minimum risks & the optimum cost efficiency. In plain English, low risk & increased efficiency are beneficial to both clients & the firm.
Jackson Barrett & Gass are proud to have been accredited with Lexcel since April 2010 & the Conveyancing Quality Scheme (CQS) since August 2011. In the same way we were the first firm in Cheshire to win a Law Society Excellence Award, we were the first firm in Wilmslow to achieve both accreditations.
Finally, the cornerstone to Lexcel is continual improvement. Those of you who have used us in the past, will remember our feedback form. Results are averaged and compared to previous annual results, along with suggestions to our service delivery.
In the words of Ron Burgundy, Lexcel is ‘kind of a big deal’.