Due to gov­ern­ment guid­ance, we are cur­rent­ly oper­at­ing with­in con­tin­gency arrange­ments, which includes home working.

In order to safe­guard our clients and staff’s wel­fare, dur­ing the cur­rent lock­down, our office is closed to the pub­lic. We would like to draw your atten­tion to the num­ber of pro­ce­dures that we have put in place dur­ing this time:

  1. Tele­phone ser­vice
    We are oper­at­ing a tele­phone ser­vice between the hours of 10am-12pm and 2pm to 4pm. We have a num­ber of staff work­ing from home and there­fore if the per­son you need to speak to is out of the office, a mes­sage will be tak­en, and the Solic­i­tor will return your call. If you call the office out­side of these hours, please leave a mes­sage and we will return your call.
  2. Emails
    Due to the lock­down and the Stamp Duty Hol­i­day, we are expe­ri­enc­ing a high num­ber of emails. We will endeav­our to reply to your email as soon as pos­si­ble. We hope to be in a posi­tion to reply to your email with­in 24 hours, but in some cas­es, this may be 48 hours.
  3. Vis­i­tors & appoint­ments
    Our office is closed to vis­i­tors. Please there­fore do not attend the office unless you have arranged an appoint­ment. If you wish to drop items off at our office, please use the let­ter­box at the front of our build­ing. Should you attend the office with a pri­or appoint­ment, you must advise us pri­or to attend­ing if you or any­one in your house­hold is expe­ri­enc­ing any symp­toms of Covid-19, have received a pos­i­tive test, or are self-isolating.

We thank you for your patience, under­stand­ing and co-oper­a­tion in these uncer­tain times. We con­firm that we are doing every­thing we pos­si­bly can to ensure that your mat­ters are dealt with and are pro­gressed dur­ing this period.