Due to government guidance, we are currently operating within contingency arrangements, which includes home working.
In order to safeguard our clients and staff’s welfare, during the current lockdown, our office is closed to the public. We would like to draw your attention to the number of procedures that we have put in place during this time:
- Telephone service
We are operating a telephone service between the hours of 10am-12pm and 2pm to 4pm. We have a number of staff working from home and therefore if the person you need to speak to is out of the office, a message will be taken, and the Solicitor will return your call. If you call the office outside of these hours, please leave a message and we will return your call.
Due to the lockdown and the Stamp Duty Holiday, we are experiencing a high number of emails. We will endeavour to reply to your email as soon as possible. We hope to be in a position to reply to your email within 24 hours, but in some cases, this may be 48 hours.
- Visitors & appointments
Our office is closed to visitors. Please therefore do not attend the office unless you have arranged an appointment. If you wish to drop items off at our office, please use the letterbox at the front of our building. Should you attend the office with a prior appointment, you must advise us prior to attending if you or anyone in your household is experiencing any symptoms of Covid-19, have received a positive test, or are self-isolating.
We thank you for your patience, understanding and co-operation in these uncertain times. We confirm that we are doing everything we possibly can to ensure that your matters are dealt with and are progressed during this period.