Jackson Barrett & Gass has secured membership to the Law Society’s Conveyancing Quality Scheme (CQS) — the mark of excellence for the home buying process.
Jackson Barrett & Gass underwent rigorous assessment by the Law Society in order to secure CQS status, which marks the firm out as meeting high standards in the Residential Conveyancing process.
This follows being awarded the Law Society’s Practice Management Standard, Lexcel, which is described as the ‘Quality Mark for Solicitors’. Less than 10% of firms in the UK and Wales have been awarded Lexcel.
Law Society President John Wotton said that the Law Society introduced CQS to promote high standards in the home buying process.
“CQS improves efficiency with common, consistent standards and service levels and enables consumers to recognise practices that provide a quality Residential Conveyancing service.
Buying a home is one of the largest purchases anyone will make in their lifetime, so it is essential that it is done to the highest standard by a solicitor. There are many different Conveyancing service providers out there, making it difficult for home buyers to identify those which can ensure a safe and efficient level of service.”
Emma Kay, Director, says: “We are delighted to have secured CQS status. It is recognition of the high standards we provide to our property clients and is a signal to future home buyers of the excellent service level we provide at what is often a stressful time for many people.
“As with Lexcel, we constantly monitor the way we provide legal services to make them client focused, reliable, and efficient. Both Lexcel and CQS require annual testing, so clients can be sure of the quality of our services.”
The scheme requires practices to undergo a strict assessment, compulsory training, self reporting, random audits and annual reviews in order to maintain CQS status. It is open only to members of the Law Society who meet the demanding standards set by the scheme and has the support of the Council of Mortgage Lenders, the Building Societies Association, Legal Ombudsman and the Association of British Insurers.
This article appeared in Wilmslow Express 01/09/11